How Your Psychologist Uses Technology In Counseling

The connection between technology and counseling may seem far-fetched. But with the flexibility and convenience of current techs, the counseling process is slowly becoming high-tech and modern.

Today, there are several ways technology could align with your counseling sessions. Here are some of the relevant ways your counselor can apply modern trends:


Tool For Collaboration

Technology provides faster and more reliable communication for counseling. It comes in different forms, such as email, chat rooms, online conferences, and online bulletin boards. Through these means, it enables clients and counselors to collaborate in decision-making.

Moreover, these platforms are also instrumental in sending instructions on how to proceed with the treatment. These methods allow an exchange of insights on how the counseling process can become more convenient. 

More Convenient Administrative Purposes

Technology can also complement certain administrative services. Nowadays, scheduling appointments with a professional counselor is possible through a convenient online form. Computer applications are also helpful with reports, documents, and letters about a patient’s progress. Some of the most commonly used are Word and Excel.

Meanwhile, reproduction and producing copies for documentation are made available by photocopy machines and printer devices.

Medium Of Informing Clients

Traditional counseling usually involves physical and face-to-face consultation. And most of the time, communication in this set-up happens only within sessions with a counselor.

Patients can initiate messaging and video calls to interact and communicate with their attending psychologists even beyond office hours.

These messaging applications make it easier for the counselor to check and assist their client whenever they need help. They may use these apps as platforms to update their clients on possible changes and departures in scheduling their counseling sessions. 

Holding Counseling Sessions Live

Due to the pandemic, the government had set strict measures to manage the communities. These policies aim to keep people from going out. But unfortunately, it also prevented some from having their regular visits with the psychologists.

There are good things for teleconferencing that may help people seek mental help even in their home’s comforts. Telecounseling is the more famous option in a non-traditional session for psychological support. But email and real-time chat are also viable options for patients.

People with disabilities that may prevent them from traveling independently may benefit from online counseling sessions. Usually, traditional counseling requires personal attendance. But because of the advancements in telecounseling has been made easier. It only requires a stable internet connection and a functioning device for teleconferencing.

Technology in telecounseling also gives clients a choice to remain anonymous during the length of treatment or session. It also accommodates those who might have difficulties with opening up about their condition.

Setting Up Support Groups


Technologies for online counseling are not exclusive to individual counseling. It offers a flexible option and allows multiple people to partake at the same time.

Group counseling sessions and focus group discussions are good examples of psychological activities that benefit from this technological modality. Holding these forums usually requires assistance and monitoring by a counselor or a range of other professionals.

Increasing Patient Interactions And Activities

Improving software and programs helped with launching various technological tools that may increase counseling productivity. These savvy tools can help psychologists create plans and strategies that they may use in your sessions. Your counselor can choose to present or inform you about the specifics of your condition using interactive resources. Some even use graphs and illustrations.

Besides, growing advancements in data processing may help your counselor personalize reports about your progress in a way that is convenient for you. Clinical assessment and patient interviews are now possible through an interactive online environment.

And, like several self-administered therapies based on the Cognitive Behavioral Therapy (CBT) model available online, your counselor can provide you with additional activities in addition to the regular face-to-face sessions.

Supplemental Device For Self-Discovery

Some counselors are also exploring new strategies. For example, Facebook is becoming a staple for people. Some experts are studying how it can help support and assist the entire length of counseling.

Setting up and creating a profile in these sites may lead to better awareness of identity exploration. Providing support and reporting suicidal tendencies are also manageable through a function in Facebook comments. The website can recognize suicide-related comments in a post. Once it gets a notice, it sends an email to the user to encourage getting crisis support. 

Resource And Search Engine

The convenience of online search engines such as Google and Bing paves the way to better and more advanced counseling procedures. Before, most information only comes from community libraries. Today, it only takes an internet connection and a working device to search for anything under the sun.

With tons of information loaded in just one click, your counselor may derive more accurate ways to go about your situation in a shorter amount of time. He may also use online search tools to apply new and more updated strategies applied in counseling, which may benefit you in the long run.



Technology offers a wide range of help in conducting counseling sessions. Despite the benefits of using technology with psychological support, it also has its limitations.

Privacy may be overlooked when using technology while in a counseling session. There can be sites and applications that may steal pertinent information about you and your bank account.  So if you are acquiring telecounseling services, choose a provider which abides by the regulations set by HIPAA.

Fees in using technology during counseling are also a common limitation. Patients seeking e-therapy may require more data consumption, which may lead to more internet expenses. You might also need to buy a compatible device when using an online platform for psychological help.

Aside from that, recent technologies might not work for everybody. People tended to online and more modern interventions may have a hard time adjusting, especially if they do not use such technological modalities regularly.

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